AI assistant and suggestions

Torneyo has several artificial intelligence features, all tied to the organization selected at the top of the screen:

Feature	Where	What it does
Help assistant	floating robot button, on any screen	answers usage questions based on this help center
Text suggestions	Suggest with AI button next to text fields	writes championship descriptions, text rulebooks, feed posts, news, registration invite messages and class descriptions from the form data
Match content	match details, Generate with AI button	creates a narrative summary, news article, social post and match analysis

Beyond that, AI also acts on tasks with your confirmation — conversation mode, voice score entry, pasting a roster from WhatsApp and creating a championship from your rulebook. See AI that acts: voice, rulebook and roster.

None of them is mandatory: the organization administrator can turn each one off under AI settings.

Help assistant

Click the robot in the bottom-right corner. The assistant knows the whole Torneyo documentation and answers in your language, with numbered steps and a link to the article behind the answer. It also knows which organization, plan and screen you are on, so questions like “how many teams can I still register?” take that into account.

What it does not do: make up prices, limits or features. When the answer is not in the documentation, it says so and offers human support.

• Rate answers with 👍 or 👎. On 👎 you can leave a comment. Ratings improve future answers and are read by the team.
• Talk to a human forwards the conversation (the latest messages, your organization and the screen you were on) to support by e-mail. You get the reply at your account’s e-mail.
• The header shows whether the answer came from Torneyo AI (plan quota) or the organization’s AI (own key). See Set up your organization’s AI.

Text suggestions in forms

Next to the championship description, the text rulebook, the text of a feed post, the body of a news article, the registration invite message and the class description there is a Suggest with AI button. It drafts a text using only the data already in the form (name, sport, city, dates, number of teams) and the tone of voice set for the organization.

You can Use the text, Edit before applying, or Discard and ask for another version with an extra instruction such as “shorter” or “mention the sponsor”. Nothing is saved until you apply it.

Match content

On a match with a recorded result, Generate with AI creates four kinds of content from the match sheet: narrative summary, news article, social media post and statistical analysis. The text stays as a draft for you to review and, if you want, publish as championship news. The tone of voice can be set per championship or inherited from the organization.

Who can use it and what it costs

AI consumes tokens (units of processed text) and every plan includes a monthly Torneyo AI quota:

Plan	AI tokens per month	Roughly
Free	50k	8 to 10 assistant answers
Starter	250k	40 to 50
Pro	2 million	heavy use by the whole team
Enterprise	set by contract	—

The quota resets at the start of each month and does not carry over. When it runs out, the AI buttons are disabled and the assistant shows the quota notice with an upgrade shortcut. An organization that sets up its own AI provider key does not consume the plan quota.

Only active members of the organization can use its AI. Besides the quota, there is a safety limit of 20 requests per minute per person.

Privacy

The AI only receives what it needs to answer: team names, scores, the text you type and the form data. CPF, e-mail, phone, address and banking data are removed or masked before sending, and data of minors is never sent. Every call is logged with date, model and tokens for auditing. Details in Privacy and Data Protection.